Frequently Asked Questions
Is this item pre-assembled, or do I need to assemble it myself?
Most Decornar metal organizers and stands are shipped fully welded and ready to use right out of the box to guarantee maximum stability and strength. If any structural item requires light assembly, all necessary heavy-duty hardware and a straightforward instruction guide are included in your package.
Can this product be used outdoors without rusting?
Yes. Since our core collection is designed for both indoor and outdoor spaces (like gardens, balconies, and patios), the metal surfaces are treated with a premium, weather-resistant powder coating. This protective layer acts as a strong barrier against moisture, rust, and sun damage.
What is the maximum weight capacity for this product?
Our products are built with heavy-duty metal to prevent bending or wobbling. While the exact weight capacity varies depending on the design, our floor stands and wall brackets are specifically engineered to comfortably support standard clay, ceramic, and terracotta pots or heavy water bottles without flexing.
(Pro Tip: For wall-mounted items, the total weight capacity also depends on how securely it is anchored to your wall).
Are mounting accessories included for wall-mounted items?
Yes, all of our wall-decor planters, hose hooks, and bracket sets include standard heavy-duty screws and wall plugs (wall anchors). We highly recommend using the included hardware to ensure your item remains perfectly stable and balanced.
Do the feet of the floor stands scratch indoor tiles or wooden flooring?
We design our floor racks and plant stands with indoor home environments in mind. The metal base points are finished smoothly to avoid direct scratching. However, if you plan to move heavily loaded stands frequently across delicate wooden or marble floors, we recommend placing small furniture pads or rubber caps under the base points for added peace of mind.
How do I clean and maintain my Decornar metal pieces?
Maintenance is incredibly easy. Because of the smooth powder-coated finish, you can simply wipe the metal frame down with a damp cloth to clean off dirt, mud, or water spots. We recommend avoiding harsh abrasive chemicals or steel wool scrubbers, as they can scratch the protective finish.
What are the shipping charges and delivery times within Pakistan?
We offer reliable shipping across Pakistan. Delivery times usually take between 3 to 7 business days depending on your city. Exact shipping costs are calculated dynamically at checkout based on the total weight of your order.
What is your return and exchange policy?
We want you to be completely happy with your purchase. If your item arrives damaged during transit or has a manufacturing defect, please reach out to our team within 48 hours of delivery with unboxing photos/videos. We will quickly arrange an exchange or return to make things right.
Why Choose Decornar
Crafting premium, heavy-duty metal accents built to last for generations.
Heavy-Duty Built
We use thick, premium-grade metal sheets and solid structural frames. Our items are engineered to support heavy pots and household items without flexing.
Weather Resistant
Every piece undergoes an industrial-grade powder coating finish. This premium treatment locks out moisture, ensuring 100% rust protection.
